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Volume 32, Issue 4
Special Issues on "Standardization for platform ecosystems", "Smart cities - smart governance models for future cities", "Trust in AI for electronic markets", "Explainable and responsible artificial intelligence (XAI)", and general research
Editorial
Electronic Markets on AI and standardization
Rainer Alt
Preface
Standardization for platforms ecosystems
Geerten van de Kaa, Eric Viardot & Ian P. McCarthy
Research Paper - Special Issue
Developing design principles to standardize e-commerce ecosystems
Tobias Wulfert, Robert Woroch, Gero Strobel, Sarah Seufert & Frederik Möller
Research Paper - Special Issue
A multilevel, multi-mode framework for standardization in digital B2B platform eco-systems in international cargo transportation—A multiple case study
Ruben Tessmann & Ralf Elbert
Research Paper - Special Issue
Building digital platform ecosystems through standardization: an institutional work approach
Carolina Costabile, Jon Iden & Bendik Bygstad
Research Paper - Special Issue
Compatibility promotion between platforms: The role of open technology standards and giant platforms
Sebastian Spaeth & Sven Niederhöfer
Preface
Smart cities and smart governance models for future cities
Ilja Nastjuk, Simon Trang & Elpiniki I. Papageorgiou
Research Paper - Special Issue
Invite everyone to the table, but not to every course
Frederike Marie Oschinsky,Hans Christian Klein & Bjoern Niehaves
Research Paper - Special Issue
Rural smartness: Its determinants and impacts on rural economic welfare
Iqbal Yulizar Mukti, Jörg Henseler, Adina Aldea, Rajesri Govindaraju & Maria E. Iacob
Research Paper - Special Issue
Adaptation behaviour in using one-stop smart governance apps: an exploratory study between digital immigrants and digital natives
Bingqian Zhang, Guochao Peng, Caihua Liu, Zuopeng Justin Zhang & Sajjad M. Jasimuddin
Preface
Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities
Roman Lukyanenko, Wolfgang Maass & Veda C. Storey
Research Paper - Special Issue
Is trust in artificial intelligence systems related to user personality? Review of empirical evidence and future research directions
René Riedl
Research Paper - Special Issue
User trust in artificial intelligence: A comprehensive conceptual framework
Rongbin Yang & Santoso Wibowo
Research Paper - Special Issue
The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study
Jonas Wanner, Lukas-Valentin Herm, Kai Heinrich & Christian Janiesch
Preface
Explainable and responsible artificial intelligence
Christian Meske, Babak Abedin, Mathias Klier & Fethi Rabhi
Research Paper - Special Issue
Explainable product backorder prediction exploiting CNN: Introducing explainable models in businesses
Md Shajalal, Alexander Boden & Gunnar Stevens
Research Paper - Special Issue
Global reconstruction of language models with linguistic rules – Explainable AI for online consumer reviews
Markus Binder, Bernd Heinrich, Marcus Hopf & Alexander Schiller
Research Paper - Special Issue
Decision support for efficient XAI services - A morphological analysis, business model archetypes, and a decision tree
Jana Gerlach, Paul Hoppe, Sarah Jagels, Luisa Licker & Michael H. Breitner
Research Paper - Special Issue
Designing a feature selection method based on explainable artificial intelligence
Jan Zacharias, Moritz von Zahn, Johannes Chen & Oliver Hinz
Research Paper - Special Issue
A nascent design theory for explainable intelligent systems
Lukas-Valentin Herm, Theresa Steinbach, Jonas Wanner & Christian Janiesch
Research Paper - Special Issue
Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring
Lennart Hofeditz, Sünje Clausen, Alexander Rieß, Milad Mirbabaie & Stefan Stieglitz
Fundamentals - General Research
Artificial intelligence and machine learning
Niklas Kühl, Max Schemmer, Marc Goutier & Gerhard Satzger
Research Paper - General Research
Anthropomorphism in AI-enabled technology: A literature review
Mengjun Li & Ayoung Suh
Research Paper - General Research
Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions
Tao Zhang, Chao Feng, Hui Chen & Junjie Xian
Research Paper - General Research
Exploring interdependent privacy – Empirical insights into users’ protection of others’ privacy on online platforms
Anjuli Franz & Alexander Benlian
Research Paper - General Research
The role of design patterns in the development and legal assessment of lawful technologies
Ernestine Dickhaut, Mahei Manhai Li, Andreas Janson & Jan Marco Leimeister
Research Paper - General Research
Perceived privacy risk in the Internet of Things: determinants, consequences, and contingencies in the case of connected cars
Nils Koester, Patrick Cichy, David Antons & Torsten Oliver Salge
Research Paper - General Research
A meta-analysis of the factors influencing the impact of security breach announcements on stock returns of firms
Sepideh Ebrahimi & Kamran Eshghi
Research Paper - General Research
Open government data: A systematic literature review of empirical research
Bernd W. Wirtz, Jan C. Weyerer, Marcel Becker & Wilhelm M. Müller
Research Paper - General Research
Understanding the adoption of the mask-supply information platforms during the COVID-19
Cheng-Kui Huang, Shin-Horng Chen, Chia-Chen Hu & Ming-Ching Lee
Research Paper - General Research
Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region
Simon Michalke, Lisa Lohrenz, Christoph Lattemann & Susanne Robra-Bissantz
Research Paper - General Research
Understanding the process of meanings, materials, and competencies in adoption of mobile banking
Muhammad Naeem, Wilson Ozuem, Kerry Howell & Silvia Ranfagni
Research Paper - General Research
More than a snapshot: dynamic value-in-use emergence in e-services
Nicole Bulawa & Frank Jacob
Research Paper - General Research
Users taking the blame? How service failure, recovery and robot design affect user attributions and retention
Nika Meyer (née Mozafari), Melanie Schwede, Maik Hammerschmidt & Welf Hermann Weiger
Research Paper - General Research
What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service
Qingfeng Zeng, Wei Zhuang, Qian Guo & Weiguo Fan
Fundamentals - General Research
Quantum computing
Roman Rietsche, Christian Dremel, Samuel Bosch, Léa Steinacker, Miriam Meckel & Jan-Marco Leimeister
Invited Paper - General Research
On the potentials of quantum computing - An interview with Heike Riel from IBM Research
Rainer Alt
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All abstracts and papers are available on SpringerLink.