Volume 31, Issue 3

Special Issue on "Artificial Intelligence (AI) and Robotics in Travel, Tourism and Leisure" and general research

Editorial
Electronic Markets on robotics

Rainer Alt

Preface
Artificial intelligence (AI) and robotics in travel, hospitality and leisure
Chulmo Koo, Zheng Xiang, Ulrike Gretzel & Marianna Sigala

Research Paper - Special Issue
Frontline robots in tourism and hospitality: service enhancement or cost reduction?

Daniel Belanche, Luis V. Casaló & Carlos Flavián

Research Paper - Special Issue
Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry

Erica Mingotto, Federica Montaguti & Michele Tamma

Research Paper - Special Issue
Man vs machine: examining the three themes of service robotics in tourism and hospitality
Aikaterini Manthiou, Phil Klaus, Volker G. Kuppelwieser & William Reeves

Case report - Special Issue
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry

Katharina Blöcher & Rainer Alt

Research Paper - Special Issue
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous & M. Sajid Khan

Research Paper - Special Issue
What makes you continuously use chatbot services? Evidence from chinese online travel agencies
Lin Li, Kyung Young Lee, Emmanuel Emokpae & Sung-Byung Yang

Research Paper - Special Issue
The impact of artificial intelligence on event experiences: a scenario technique approach

Barbara Neuhofer, Bianca Magnus & Krzysztof Celuch

Research Paper - Special Issue
Is a picture worth a thousand views? Measuring the effects of travel photos on user engagement using deep learning algorithms
Dobin Yim, Timothy Malefyt & Jiban Khuntia

Invited Paper - General Research
How to organize for AI? An interview with Yao-Hua Tan

Rainer Alt

Research Paper - General Research
Machine learning in information systems - a bibliographic review and open research issues

Benjamin M. Abdel-Karim, Nicolas Pfeuffer & Oliver Hinz

Research Paper - General Research
Feature subset selection for predicting the success of crowdfunding project campaigns
Michael J. Ryoba, Shaojian Qu & Yongyi Zhou

Fundamentals - General Research
Machine learning and deep learning

Christian Janiesch, Patrick Zschech & Kai Heinrich

Research Paper - General Research
Towards early purchase intention prediction in online session based retailing systems

Ramazan Esmeli, Mohamed Bader-El-Den & Hassana Abdullahi

Research Paper - General Research
On the economic effects of the text completion interface: empirical analysis of financial markets
Eran Rubin & Amir Rubin

All abstracts and papers are available on SpringerLink.