Volume 31, Issue 2

Special Issue on "Recommendation Systems (RS) in Electronic Markets" and on "Hybrid Intelligence in Business Networks" and general research

Editorial
Electronic Markets on digital platforms and AI

Rainer Alt

Preface
Designing Recommendation or Suggestion Systems: looking to the future
Ravi S. Sharma, Aijaz A. Shaikh & Eldon Li

Research Paper - Special Issue
A personalized point-of-interest recommendation system for O2O commerce
Laisong Kang, Shifeng Liu & Mincong Tang

Research Paper - Special Issue
Insight monetization intermediary platform using recommender systems
Payam Hanafizadeh, Mahdi Barkhordari Firouzabadi & Khuong Minh Vu

Research Paper - Special Issue
Design of electronic-commerce recommendation systems based on outlier mining
Huosong Xia, Xiang Wei, Wuyue An, Zuopeng Justin Zhang & Zelin Sun

Preface
Hybrid intelligence in business networks
Philipp Ebel, Matthias Söllner, Jan Marco Leimeister, Kevin Crowston & Gert-Jan de Vreede

Research Paper - Special Issue
Human-machine collaboration in online customer service – a long-term feedback-based approach

Roland Graef, Mathias Klier, Kilian Kluge & Jan Felix Zolitschka

Research Paper - Special Issue
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
Sara Moussawi, Marios Koufaris & Raquel Benbunan-Fich

Research Paper - Special Issue
Hybrid intelligence in hospitals: towards a research agenda for collaboration

Milad Mirbabaie, Stefan Stieglitz & Nicholas R. J. Frick

Research Paper - General Research
Data quality in recommender systems: the impact of completeness of item content data on prediction accuracy of recommender systems
Bernd Heinrich, Marcus Hopf, Daniel Lohninger, Alexander Schiller & Michael Szubartowicz

Research Paper - General Research
User preferences for privacy features in digital assistants

Frank Ebbers, Jan Zibuschka, Christian Zimmermann & Oliver Hinz

Research Paper - General Research
AI-based chatbots in customer service and their effects on user compliance

Martin Adam, Michael Wessel & Alexander Benlian

Invited Paper - General Research
Trustworthy artificial intelligence

Scott Thiebes, Sebastian Lins & Ali Sunyaev

All abstracts and papers are available on SpringerLink.