Special Issue on "Smart Services: The move to customer-orientation"

For more information about the Special Issue, please have look on the Call for Papers.

Conceptualizing smart service Systems

Daniel Beverungen, Oliver Müller, Martin Matzner, Jan Mendling, Jan vom Brocke

 

Smart services in healthcare: A risk-benefit-analysis of pay-as-you-live services from customer perspective in Germany
Rouven-B. Wiegard, Michael H. Breitner

 

Design-integrated financial assessment of smart services
Jürgen Anke

 

Enabling crowdsensing-based road condition monitoring service by intermediary
Kevin Laubis, Marcel Konstantinov, Viliam Simko, Alexander Gröschel, Christof Weinhardt

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All abstracts and papers are available on this Website.