Special Issue on "Smart Services: The move to customer-orientation"

For more information about the Special Issue, please have look on the Call for Papers.

Conceptualizing smart service Systems

Daniel Beverungen, Oliver Müller, Martin Matzner, Jan Mendling, Jan vom Brocke


Smart services in healthcare: A risk-benefit-analysis of pay-as-you-live services from customer perspective in Germany
Rouven-B. Wiegard, Michael H. Breitner


Design-integrated financial assessment of smart services
Jürgen Anke


Enabling crowdsensing-based road condition monitoring service by intermediary
Kevin Laubis, Marcel Konstantinov, Viliam Simko, Alexander Gröschel, Christof Weinhardt

Access options

All abstracts and papers are available on this Website.