Open Access Articles

List of published articles:

• AuthorsIsabel SchmidJanik Wörner

• RESEARCH PAPER: Meyer, N., Schwede, M., Hammerschmidt, M., Weiger, W. H. (2023) Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00613-4
  
  
• INVITED PAPER: Alt, R. (2023) On the potentials of quantum computing – An interview with Heike Riel from IBM Research, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00616-1
  
  
• RESEARCH PAPER: Hofeditz, L., Clausen, S., Rieß, A., Mirbabaie, M., Stieglitz, S. (2022) Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00600-9
  
  
• RESEARCH PAPER: Binder, M., Heinrich, B., Hopf, M., Schiller, A. (2022) Global reconstruction of language models with linguistic rules – Explainable AI for online consumer review, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00612-5
  
  
• RESEARCH PAPER: Herm, L.-V., Steinbach, T., Wanner, J., Janiesch, C. (2022) A nascent design theory for explainable intelligent systems, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00606-3
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  RESEARCH PAPER: Zacharias, J., von Zahn, M., Chen, J., Hinz, O. (2022) Designing a feature selection method based on explainable artificial intelligence, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00608-1
  
  
• RESEARCH PAPER: Gerlach, J., Hoppe, P., Jagels, S., Licker, L., Breitner, M. H. (2022) Decision support for efficient XAI services - A morphological analysis, business model archetypes, and a decision tree, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00603-6
  
  
• RESEARCH PAPER: Riedl, R. (2022) Is trust in artificial intelligence systems related to user personality? Review of empirical evidence and future research directions, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00594-4
  
  
• FUNDAMENTALS: Kühl, N., Schemmer, M., Goutier, M., Satzger, G. (2022) Artificial intelligence and machine learning, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00598-0
  
  
• RESEARCH PAPER: Shajalal, M., Boden, A., Stevens, G. (2022) Explainable product backorder prediction exploiting CNN: Introducing explainable models in businesses, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00599-z
  
  
• RESEARCH PAPER: Wanner, J., Herm, L.-V., Heinrich, K., Janiesch, C. (2022) The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00593-5
  
  
• RESEARCH PAPER: Dickhaut, E., Li, M. M., Janson, A., Leimeister, J. M. (2022) The role of design patterns in the development and legal assessment of lawful technologies, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00597-1
  
  
• RESEARCH PAPER: Rohde, C., Kupfer, A., Zimmermann, S. (2022) Explaining reviewing effort: Existing reviews as potential driver, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00595-3
  
  
• RESEARCH PAPER: Spaeth, S., Niderhöfer, S. (2022) Compatibility promotion between platforms: The role of open technology standards and giant platforms, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00590-8
  
  
• RESEARCH PAPER:  Michalke, S., Lohrenz, L., Lattemann, C., Robra-Bissantz, S. (2022) Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00589-1
  
  
• RESEARCH PAPER: Wirtz, B. W., Weyerer, J. C., Becker, M., Müller, W. M. (2022) Open government data: A systematic literature review of empirical research, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00582-8
  
  
• RESEARCH PAPER: Sundermeier, J., Kummer, T.-F., (2022) Does personality still matter in e-commerce? How perceived hubris influences the assessment of founders’ trustworthiness using the example of reward-based crowdfunding, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00584-6
  
  
• INVITED PAPER: Alt, R. (2022) Managing AI is managing complexity - An interview with Rahul C. Basole, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00585-5
  
  
• RESEARCH PAPER: Werner, D., Adam, M., Benlian, A. (2022) Empowering users to control ads and its effects on website stickiness, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00576-6
  
  
• RESEARCH PAPER: Toussaint, P. A., Thiebes, S., Schmidt-Kraepelin, M., Sunyaev, A. (2022) Perceived fairness of direct-to-consumer genetic testing business models, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00571-x
  
  
• RESEARCH PAPER: Tastemirova, A., Schneider, J., Kruse, L. C., Heinzle, S. vom Brocke, J. (2022) Microexpressions in digital humans: perceived affect, sincerity, and trustworthiness, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00563-x
  
  
• RESEARCH PAPER: Sysko-Romanczuk, S., Zaborek, P., Wróblewska, A., Dabrowski, J., Tkachuk, S. (2022) Data modalities, consumer attributes and recommendation performance in the fashion industry, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00579-3

• FUNDAMENTALS: Rietsche, R., Dremel, C., Bosch, S., Steinacker, L., Meckel, M., Leimeister, J.-M. (2022) Quantum computing, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00570-y

• RESEARCH PAPER: Feulner, S., Sedlmeir, J., Schlatt, V., Urbach, N. (2022) Exploring the use of self-sovereign identity for event ticketing systems,  Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00573-9

• RESEARCH PAPER: Agahari, W., Ofe, H., de Reuver, M. (2022) It is not (only) about privacy: How multi-party computation redefines control, trust, and risk in data sharing, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00572-w

• RESEARCH PAPER: Schmid, I., Wörner, J., Leist, S. (2022) Automated identification of different lead users regarding the innovation process, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00568-6

• RESEARCH PAPER: Franz, A., Benlian, A. (2022) Exploring interdependent privacy - Empirical insights into users' protection of others' privacy on online platforms, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00566-8

• Authors
  RESEARCH PAPER: Toussaint, P. A., Thiebes, S., Schmidt-Kraepelin, M., Sunyaev, A. (2022) Perceived fairness of direct-to-consumer genetic testing business models, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00571-xRESEARCH PAPER: Tastemirova, A., Schneider, J., Kruse, L. C., Heinzle, S., vom Brocke, J. (2022) Microexpressions in digital humans: perceived affect, sincerity, and trustworthiness, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00563-xRESEARCH PAPER: Oschinsky, F. M., Klein, H. C., Niehaves, B. (2022) Invite everyone to the table, but not to every course. How Design-Thinking collaboration can be implemented in smart cities to design digital urban services, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00567-7

  RESEARCH PAPER: Wulfert, T., Woroch, R., Strobel, G., Seufert, S., Möller, F., (2022) Developing design principles to standardize e-commerce ecosystems, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00558-8

• RESEARCH PAPER: Oschinsky, F. M., Klein, H. C., Niehaves, B., (2022) Invite everyone to the table, but not to every course, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00567-7
  
  
• RESEARCH PAPER: Nahr, N., Heikkilä, M. (2022) Uncovering the identity of Electronic Markets research through text mining techniques, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00560-0

• RESEARCH PAPER: Wenninger, A., Rau, D., Röglinger, M. (2022) Improving customer satisfaction in proactive service design, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00565-9

• RESEARCH PAPER: Duparc, E., Möller, F., Jussen, I., Stachon, M., Algac, S., Otto, B. (2022) Archetypes of open-source business models, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00557-9

• RESEARCH PAPER: Koester, N., Cichy, P., Antons, D., Salge, T. O. (2022) Perceived privacy risk in the Internet of Things: determinants, consequences, and contingencies in the case of connected cars, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00522-6

• RESEARCH PAPER: Tessmann, R., Elbert, R. (2022) A multilevel, multi-mode framework for standardization in digital B2B platform eco-systems in international cargo transportation-A multiple case study, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00551-1

• INVITED PAPER: Adam, M. T. P., Krämer, J. (2022) Evaluating the emotional bidding framework: new evidence from a decade of neurophysiology, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00555-x

• RESEARCH PAPER: Kollmer, T., Eckhardt, A., Reibenspiess, V. (2022) Explaining consumer suspicion: insights of a vignette study on online product reviews, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00549-9

• RESEARCH PAPER: Saternus, Z., Weber, P., Hinz, O. (2022) The effects of advertisement disclosure on heavy and light Instagram users, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00546-y

• RESEARCH PAPER: Bergman, R., Abbas, A. E., Jung, S., Werker, C., de Reuver, M. (2022) Business model archetypes for data marketplaces in the automotive industry, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00547-x

• RESEARCH PAPER: Costabile, C., Iden, J., Bygstad, B. (2022) Building digital platform ecosystems through standardization: an institutional work approach, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00552-0

• RESEARCH PAPER: Brand, B. M., Kopplin, C. S., Rausch, T. M. (2022) Cultural differences in processing online customer reviews: holistic versus analytic thinkers, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00543-1

• RESEARCH PAPER: Tessmann, R., Elbert, R. (2022) Multi-sided platforms in competitive B2B networks with varying governmental influence – a taxonomy of Port and Cargo Community System business models, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00529-z

• RESEARCH PAPER: Heinbach, C., Beinke, J., Kammler, F., Thomas O. (2022), Data-driven forwarding: a typology of digital platforms for road freight transport management, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00540-4

• DISCUSSION PAPER: Clemons, E. K., Waran, R. V., Hermes, S., Schreieck, M., Krcmar, H. (2022), Computing and Social Welfare, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00512-0

• RESEARCH PAPER: Steur, A. J., Fritzsche, F., Seiter, M (2022) It’s all about the text: An experimental investigation of inconsistent reviews on restaurant booking platforms, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00525-3

• POSITION PAPER: Sedlmeir; J., Lautenschlager, J., Urbach, N. (2022) The transparency challenge of blockchain in organizations, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00536-0

• RESEARCH PAPER: Arnold, L., Jöhnk, J., Vogt, F., Urbach, N. (2022) IIoT platforms’ architectural features – a taxonomy and five prevalent archetypes, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00520-0

• RESEARCH PAPER: Mukti; I. Y., Henseler, J., Iacob, M. E. (2022) Rural smartness: Its determinants and impacts on rural economic welfare, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00526-2

• RESEARCH PAPER: Jöhnk, J., Ollig, P., Röverkamp, P., Oesterle, S. (2022) Managing the complexity of digital transformation—How multiple concurrent initiatives foster hybrid ambidexterity, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00510-2

• RESEARCH PAPER: Förster, M., Bansemir, B., Roth, A. (2022) Employee perspectives on value realization from data within data-driven business models, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00504-0

• RESEARCH PAPER: Handrich, F., Heidenreich, S., Kraemer, T. (2022) Innovate or game over? Examining effects of product innovativeness on video game success, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00521-7

• RESEARCH PAPER: Dehnert, M., Schumann, J. (2022) Uncovering the digitalization impact on consumer decision-making for checking accounts in banking, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00524-4

• INVITED PAPER: Alt, R., Zimmermann, H.-D. (2022) Towards AI application marketplaces - an interview with Dorian Selz, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00516-w

• RESEARCH PAPER: Kokuryo, J. (2022) An Asian perspective on the governance of cyber civilization, Electronic Markets, DOI: https://doi.org/10.1007/s12525-022-00523-5

• RESEARCH PAPER: Abramova, O. (2022) No matter what the name, we’re all the same? Examining ethnic online discrimination in ridesharing marketplaces, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00505-z

• FUNDAMENTALS: Lehrer, C., Trenz, M. (2022) Omnichannel Business, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00511-1

• RESEARCH PAPER: Möller, F., Stachon, M., Azkan, C., Schoormann, T., Otto, B. (2021) Designing business model taxonomies – synthesis and guidance from information systems research, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00507-x

• RESEARCH PAPER: Weiler, S., Matt, C., Hess, T. (2021) Immunizing with information – Inoculation messages against conversational agents’ response failures, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00509-9

• RESEARCH PAPER: Bulawa, N., Jacob, F. (2021) More than a snapshot: dynamic value-in-use emergence in e-services, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00502-2

• RESEARCH PAPER: Riedl, R. (2021) On the stress potential of videoconferencing: definition and root causes of Zoom fatigue, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00501-3

• RESEARCH PAPER: Poeppelbuss, J., Ebel, M., Anke, J. (2021) Iterative uncertainty reduction in multi-actor smart service innovation, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00500-4

• INVITED PAPER: Werthner, H. (2021) From absolute nonsense to the world’s operating system, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00508-w

• RESEARCH PAPER: Hunke, F., Heinz, D., Satzger, G. (2021) Creating customer value from data: foundations and archetypes of analytics-based services, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00506-y

• RESEARCH PAPER: Mirbabaie, M., Brünker, F., Möllmann (Frick), N. R. J., Stieglitz, S. (2021) The rise of artificial intelligence – understanding the AI identity threat at the workplace, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00496-x

• RESEARCH PAPER: Hornung, O., Smolnik, S. (2021) AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00493-0

• RESEARCH PAPER: Bachmann, N. M., Drasch, B., Fridgen, G., Miksch, M., Regner, F., Schweizer, A., Urbach, N. (2021) Tarzan and chain: exploring the ICO jungle and evaluating design archetypes, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00463-6

• RESEARCH PAPER: Adam, M., Roethke, K., Benlian, A. (2021) Gamblified digital product offerings: an experimental study of loot box menu designs, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00477-0

• RESEARCH PAPER: Schoormann, T., Stadtländer. M., Knackstedt, r. (2021) Designing business model development tools for sustainability—a design science study, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00466-3

• RESEARCH PAPER: Thies, F., Wallbach, S., Wessel, M., Besler, M., Benlian, A. (2021). Initial coin offerings and the cryptocurrency hype - the moderating role of exogenous and endogenous signals, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00460-9

• RESEARCH PAPER: Croitor, E., Werner, D., Adam, M., Benlian, A. (2021). Opposing effects of input control and clan control for sellers on e-marketplace platforms, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00465-4

• RESEARCH PAPER: Shneor, R., Mrzyglód, U., Adamska-Mieruszewska, J., Fornalska-Skurczynska, A. (2021). The role of social trust in reward crowdfunding campaigns’ design and success, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00456-5

• RESEARCH PAPER: Ostern, N., Perscheid, G., Reelitz, C., Moormann, J. (2021). Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00484-1

• INVITED PAPER: Alt, R., Zimmermann, H-D. (2021). The digital transformation of healthcare - An interview with Werner Dorfmeister, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00476-1

• RESEARCH PAPER: Gleiss, A., Kohlhagen, M., Pousttchi, K. (2021). An apple a day – how the platform economy impacts value creation in the healthcare market, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00467-2

• RESEARCH PAPER: Masuch, K., Greve, M., Tran, S. (2021). What to do after a data breach? Examining apology and compensation as response strategies for health service providers, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00490-3

• RESEARCH PAPER: Fürstenau, D., Klein, S., Vogel, A., Auschra, C. (2021). Multi-sided platform and data-driven care research, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00461-8

• RESEARCH PAPER: Siepmann, C., Pascal Kowalczuk (2021). Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00458-3

• RESEARCH PAPER: Gimpel, H., Manner-Romberg, T., Schmied, F., Winkler, T. J. (2021). Understanding the evaluation of mHealth app features based on a cross-country Kano analysis, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00455-y

• RESEARCH PAPER: Lehrer, C., Eseryel, U. Y., Rieder, A., Jung, R. (2021). Behavior change through wearables: the interplay between self-leadership and IT-based leadership, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00474-3

• RESEARCH PAPER: Esmeli, R., Bader-El-Den, M., Abdullahi, H. (2021). Towards early purchase intention prediction in online session based retailing systems, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00448-x

• FUNDAMENTALS: Janiesch, C., Zschech, P., Heinrich, K. (2021). Machine learning and deep learning, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00475-2

• RESEARCH PAPER: Abdel-Karim, B. M., Pfeuffer, N., Hin, O. (2021). Machine learning in information systems - a bibliographic review and open research issues, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00459-2

• INVITED PAPER: Alt, R. (2021). How to organize for AI? An interview with Yao-Hua Tan, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00497-w

• RESEARCH PAPER: Neuhofer, B., Magnus, B., Celuch, K. (2021). The impact of artificial intelligence on event experiences: a scenario technique approach, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00433-4

• CASE REPORT: Blöcher, K., Alt, R. (2021). AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00443-2

• RESEARCH PAPER: Mingotto, E., Montaguti, F., Tamma, M. (2021). Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00439-y

• RESEARCH PAPER: Belanche, D., Casaló, L. V. & Flavián, C. (2021) Frontline robots in tourism and hospitality: service enhancement or cost reduction?, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00432-5

• INVITED PAPER: Thiebes, S., Lins, S., Sunyaev, A. (2021). Trustworthy artificial intelligence, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00441-4

• RESEARCH PAPER: Ebbers, F., Zibuschka, J., Zimmermann, C., Hinz, O. (2021). User preferences for privacy features in digital assistants, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00447-y

• RESEARCH PAPER: Mirbabaie, M., Stieglitz, S., Frick, N. R. J. (2021). Hybrid intelligence in hospitals: towards a research agenda for collaboration, Electronic Markets, DOI: https://doi.org/10.1007/s12525-021-00457-4

• RESEARCH PAPER: Schulz, T., Böhm, M., Gewald, H. & Krcmar, H. (2021). Smart mobility – an analysis of potential customers’ preference structures, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00446-z

• RESEARCH PAPER: Passlick, J., Dreyer, S., Olivotti, D., Grützner, L., Eilers D., Breitner, M. H. (2021). Predictive maintenance as an internet of things enabled business model: A taxonomy, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00440-5 

• RESEARCH PAPER: Barann, B., Betzing, J.H., Niemann, M., Hoffmeister, B., Becker, J. (2020) Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00445-0

• RESEARCH PAPER: Ujwary-Gil, A., Potoczek, N. R. (2020). A dynamic, network and resource-based approach to the sustainable business model, Electronic Markets, DOI: https://doi.org/10.1007/s12525-020-00431-6

• RESEARCH PAPER: Oesterle, S., Buchwald, A., Urbach, N. (2020). Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis, Electronic Markets, DOI: 10.1007/s12525-020-00426-3

• RESEARCH PAPER: Garnefeld, I., Helm, S., Grötschel, A. (2020).
  May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews, Electronic Markets, DOI: 10.1007/s12525-020-00425-4

• RESEARCH PAPER: Athanasopoulou, A., De Reuver, M. (2020). How do business model tools facilitate business model exploration? Evidence from action research, Electronic Markets, DOI: 10.1007/s12525-020-00418-3

• RESEARCH PAPER: Wit, B., Pylak, K. (2020). Implementation of triple bottom line to a business model canvas in reverse logistics, Electronic Markets, DOI: 10.1007/s12525-020-00422-7

• RESEARCH PAPER: Graef, R., Klier, M., Kluge, K., Zolitschka, J. F. (2020). Human-machine collaboration in online customer service – a long-term feedback-based approach, Electronic Markets, DOI: 10.1007/s12525-020-00420-9

• RESEARCH PAPER: Floerecke, S., Lehner, F. & Schweikl, S. (2020). Cloud computing ecosystem model: evaluation and role clusters, Electronic Markets, DOI: 10.1007/s12525-020-00419-2

• RESEARCH PAPER: Adam, M., Wessel, M. & Benlian, A. (2020). AI-based chatbots in customer service and their effects on user compliance. Electronic Markets, DOI: 10.1007/s12525-020-00414-7

• RESEARCH PAPER: Bayer, S., Gimpel, H. & Rau, D. (2020). IoT-commerce - opportunities for customers through an affordance lens. Electronic Markets, DOI: 10.1007/s12525-020-00405-8

• RESEARCH PAPER: Drasch, B.J., Fridgen, G., Manner-Romberg, T., Nolting, F. M., Radszuwill, S. (2020). The token’s secret: the two-faced financial incentive of the token economy. Electronic Markets, DOI: 10.1007/s12525-020-00412-9

• RESEARCH PAPER: Veisdal, J. (2020). The dynamics of entry for digital platforms in two-sided markets: a multi-case study, Electronic Markets, DOI: 10.1007/s12525-020-00409-4

• RESEARCH PAPER: Riasanow, T., Jäntgen, L., Hermes, S., Böhm. M., Krcmar, H. (2020). Core, intertwined, and ecosystem-specific clusters in platform ecosystems: analyzing similarities in the digital transformation of the automotive, blockchain, financial, insurance and IIoT industry, Electronic Markets, DOI: 10.1007/s12525-020-00407-6

• RESEARCH PAPER: Schomakers, E.-M., Lidynia, C., Ziefle, M. (2020). All of me? Users' preferences for privacy-preserving data markets and the importance of anonymity, Electronic Markets, DOI: 10.1007/s12525-020-00404-9

• RESEARCH PAPER: Tönnissen, S., Beinke, J. H., Teuteberg, F. (2020). Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups, Electronic Markets, DOI: 10.1007/s12525-020-00396-6

• RESEARCH PAPER: Marella, V., Upreti, B., Merikivi, J., Tuunainen, V. K. (2020). Understanding the creation of trust in cryptocurrencies: the case of Bitcoin, Electronic Markets, DOI: 10.1007/s12525-019-00392-5

• RESEARCH PAPER: Weking, J., Mandalenakis, M., Hein, A., Hermes, S., Böhm, M., Krcmar, H. (2019). The impact of blockchain technology on business models – a taxonomy and archetypal patterns, Electronic Markets, DOI: 10.1007/s12525-019-00386-3

• REASERCH PAPER: Aulkemeier, F., Iacob, M.-E., van Hillegersberg, J. (2019).  Platform-based collaboration in digital ecosystems, Electronic Markets, 29(4), DOI: 10.1007/s12525-019-00341-2

• RESEARCH PAPER: Daiberl, C. F., Oks,S. J., Roth, A., Möslein, K. M., Alter, S. (2018). Design principles for establishing a multi-sided open innovation platform: lessons learned from an action research study in the medical technology industry, Electronic Markets, 29(4), DOI: 10.1007/s12525-018-0325-2

• RESEARCH PAPER: Hein, A., Schreieck, M., Wiesche, M., Böhm, M. Krcmar, H. (2019). The emergence of native multi-sided platforms and their influence on incumbents, Electronic Markets, 29(4), DOI: 10.1007/s12525-019-00350-1

• RESEARCH PAPER: Otto, B., Jarke, M. (2019), Designing a multi-sided data platform: findings from the International Data Spaces case, Electronic Markets, 29(4), DOI: 10.1007/s12525-019-00362-x

• RESEARCH PAPER: Taeuscher, K. (2019). Uncertainty kills the long tail: demand concentration in peer-to-peer marketplaces, Electronic Markets, 29(4), DOI: 10.1007/s12525-019-00339-w

• FUNDAMENTAL: Hein, A., Schreieck, M., Riasanow, T., Soto Setzke, D., Wiesche, M., Böhm, M., Krcmar, H. (2019). Digital platform ecosystems, Electronic Markets, DOI: 10.1007/s12525-019-00377-4

• RESEARCH PAPER: Grieger, M., Ludwig, A. (2018). On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems, Electronic Markets, 29(3), DOI: 10.1007/s12525-018-0321-6

• RESEARCH PAPER: Hein, A., Weking, J., Schreieck, M., Wiesche, M., Böhm, M., Krcmar, H. (2019). Value co-creation practices in business-to-business platform ecosystems, Electronic Markets, 29(3), DOI: 10.1007/s12525-019-00337-y

• RESEARCH PAPER: Blaschke, M., Riss, U., Haki, K., Aier, S. (2019). Design principles for digital value co-creation networks: a service-dominant logic perspective, Electronic Markets, 29(3), DOI: 10.1007/s12525-019-00356-9

• RESEARCH PAPER: Moellers, T., von der Burg, L., Bansemir, B., Pretzl, M., Gassmann, O. (2019). System dynamics for corporate business model innovation, Electronic Markets 29(3), DOI: 10.1007/s12525-019-00329-y

• RESEARCH PAPER: Stoeckli, E., Dremel, C., Uebernickel, F., Brenner, W. (2019). How affordances of chatbots cross the chasm between social and traditional enterprise systems, Electronic Markets, DOI: 10.1007/s12525-019-00359-6

• RESEARCH PAPER: Malekovic, N., Goutas, L., Sutanto, J., Galletta, D. (2019). Regret under different auction designs: the case of English and Dutch auctions, Electronic Markets, DOI: 10.1007/s12525-019-00355-w

• RESEARCH PAPER: Rukanova, B., de Reuver, M., Henningsson, S., Nikayin, F. (2019). Emergence of collective digital innovations through the process of control point driven network reconfiguration and reframing: the case of mobile payment, Electronic Markets, DOI: 10.1007/s12525-019-00352-z

• RESEARCH PAPER: Dreyer, S., Olivotti, D., Lebek, B., Breitner, M. H. (2019). Focusing the customer through smart services: a literature review, Electronic Markets, 29(1), DOI: 10.1007/s12525-019-00328-z

• RESEARCH PAPER: Betzing, J. H., Tietz, M., vom Brocke, J., Becker, J. (2019). The impact of transparency on mobile privacy decision making, Electronic Markets, DOI: 10.1007/s12525-019-00332-3

• RESEARCH PAPER: Bazarhanova, A., Yli-Huumo, J., Smolander, K. (2019). From platform dominance to weakened ownership: how external regulation changed Finnish e-identification, Electronic Markets, DOI: 10.1007/s12525-019-00331-4

• RESEARCH PAPER: Weking, J., Hein, A., Böhm, M., Krcmar, H. (2018). A hierarchical taxonomy of business model patterns, Electronic Markets, DOI: 10.1007/s12525-018-0322-5

• RESEARCH PAPER: Reimers, K., Guo, X. and Li, M. (2018). Beyond markets, hierarchies, and hybrids: an institutuinal perspective on IT-enabled two-sided markets, Electronic Markets, 29(1), DOI: 10.1007/s12525-018-0319-0

• RESEARCH PAPER: Derks, J., Gordijn, J. and Siegmann, A. (2018). From chaining blocks to breaking even: A study on the profitability of bitcoin mining from 2012 to 2016. Electronic Markets, 28(3), DOI: 10.1007/s12525-018-0308-3

• RESEARCH PAPER: Hopkins, J., Kafali, Ö., Alrayes, B. and Stathis, K. (2018). PIRASA: strategic protocol selection for e-commerce agents. Electronic Markets, 29(1), DOI: 10.1007/s12525-018-0307-4

• RESEARCH PAPERS: Stoeckli, E., Dremel, C. and Uebernickel, F. (2018). Exploring characteristics and transformational capabilities of InsurTech innovations to understand insurance value creation in a digital world. Electronic Markets, 28(3), DOI: 10.1007/s12525-018-0304-7

• RESEARCH PAPER: Penttinen, E., Halme, M., Malo, P, Saarinen, T. and Vilén V.-M. (2018). Playing for fun or for profit how extrinsically-motivated and intrinsically-motivated players make the choice between competing dual-purposed gaming platforms. Electronic Markets 29(3), DOI: 10.1007/s12525-018-0298-1

• RESEARCH PAPER: Dorfleitner, G., Hornuf, L. and Weber, M. (2018). Dynamics of investor communication in equity crowdfunding. Electronic Markets, 29(4), DOI: 10.1007/s12525-018-0294-5

• RESEARCH PAPER: Strózyna, M., Eiden, G., Abramowicz, W., Filipiak, D., Malyszko, J. and  Wecel, K. (2017). A framework for the quality-based selection and retrieval of open data - a use case from the maritime domain, Electronic Markets, 28(2), DOI: 10.1007/s12525-017-0277-y

• RESEARCH PAPER: Beverungen, D., Müller, O., Matzner, M., Mendling, J. and vom Brocke, J. (2017). Conceptualizing smart service systems, Electronic Markets, 29(1), DOI: 10.1007/s12525-017-0270-5

• RESEARCH PAPER: Gimpel, H., Rau, D. and Röglinger, M. (2017). Understanding FinTech start-ups – a taxonomy of consumer-oriented service offerings, Electronic Markets, 28(3), DOI: 10.1007/s12525-017-0275-0

• RESEARCH PAPER: Winter, P. and Alpar, P. (2017). On the relationship between print and mobile channels for newspapers, Electronic Markets, 28(1), DOI: 10.1007/s12525-017-0263-4

• RESEARCH PAPER: Buettner, R. (2017). Getting a job via career-oriented social networking markets, Electronic Markets, 27(4), DOI: 10.1007/s12525-017-0248-3

• RESEARCH PAPER: Bouwman, H., Heikkilä, J., Heikkilä, M., Leopold, C. and Haaker, T. (2017). Achieving agility using business model stress testing, Electronic Markets, 28(2), DOI: 10.1007/s12525-016-0243-0

• RESEARCH PAPER: Lin, C.-Y., Liaw, S.-Y., Chen, C.-C., Pai, M.-Y. and Chen, Y.-M. (2017). A computer-based approach for analyzing consumer demands in electronic word-of-mouth, Electronic Markets, 27(3), DOI: 10.1007/s12525-017-0262-5

• RESEARCH PAPER: Buettner, R. (2017). Predicting user behavior in electronic markets based on personality-mining in large online social networks: A personality-based product recommender framework, Electronic Markets, 27(3), DOI: 10.1007/s12525-016-0228-z

• RESEARCH PAPER: Pellegrini, T. (2017). Semantic metadata in the publishing industry - technological achievements and economic implications, Electronic Markets, 27(1), DOI: 10.1007/s12525-016-0238-x

• RESEARCH PAPER: Huotari, K. and Hamari, J. (2017). A definition for gamification: anchoring gamification in the service marketing literature, Electronic Markets, 27(1), DOI: 10.1007/s12525-015-0212-z

• RESEARCH PAPER: Baethge, C., Klier, J. and Klier, M. (2016). Social commerce—state-of-the-art and future research directions. Electronic Markets, 26(3), DOI: 10.1007/s12525-016-0225-2

• RESEARCH PAPER: Bitter, S. and Grabner-Kräuter, S. (2016). Consequences of customer engagement behavior: when negative Facebook posts have positive effects, Electronic Markets, 26(3), DOI: 10.1007/s12525-016-0220-7

• POSITION PAPER: Akter, S. and Fosso Wamba, S. (2016). Big data analytics in E-commerce: a systematic review and agenda for future research, Electronic Markets, 26(2), DOI: 10.1007/s12525-016-0219-0

• RESEARCH PAPER: Derikx, S., de Reuver, M. and Kroesen, M. (2016). Can privacy concerns for insurance of connected cars be compensated?, Electronic Markets, 26(1), DOI: 10.1007/s12525-015-0211-0

• RESEARCH PAPER: Steinhueser, M., Richter, A. and Smolnik, S. (2015). How to bridge the boundary? Determinants of inter-organizational social software usage, Electronic Markets, 25(4), DOI: 10.1007/s12525-015-0192-z

• RESEARCH PAPER: Teschner, F., Kranz, T. and Weinhardt, C. (2015). The impact of customizable market interfaces on trading performance, Electronic Markets, 25(4), DOI: 10.1007/s12525-014-0172-8

• POSITION PAPER: Gretzel, U., Sigala, M., Xiang, Z. and Koo, C. (2015). Smart tourism: foundations and developments, Electronic Markets, 25(3), DOI: 10.1007/s12525-015-0196-8

• RESEARCH PAPER: Alt, R. and Zimmermann, H.-D. (2014). Status of business model and electronic market research: An interview with Alexander Osterwalder, Electronic Markets, 24(4), DOI: 10.1007/s12525-014-0176-4

• RESEARCH PAPER: Rayna, T., Darlington, J. and Striukova, L. (2014). Pricing music using personal data: mutually advantageous first-degree price discrimination, Electronic Markets, 24(3), DOI: 10.1007/s12525-014-0165-7

• RESEARCH PAPER: Bartikowski, B. and Walsh, G. (2014). Attitude contagion in consumer opinion platforms: posters and lurkers. Electronic Markets, 24(3), DOI: 10.1007/s12525-013-0149-z

• RESEARCH PAPER: Pappas, Ilias O., Kourouthanassis, Panos E., Giannakos, Michail N. and Chrissikopoulos, Vassilios (2014). Shiny happy people buying: the role of emotions on personalized e-shopping, Electronic Markets, 24(3), DOI: 10.1007/s12525-014-0153-y

• RESEARCH PAPER: Clarke, R. and Pucihar, A. (2013). Electronic interaction research 1988 – 2012 through the lens of the Bled eConference, Electronic Markets, 23(4), DOI: 10.1007/s12525-013-0144-4

• RESEARCH PAPER: Solaimani, S., Guldemond, N. and Bouwman, H. (2013). Dynamic stakeholder interaction analysis: Innovative smart living design cases, Electronic Markets, 23(4), DOI: 10.1007/s12525-013-0143-5 

• RESEARCH PAPER: Ken Corley II, J., Jourdan, Z.,  and Ingram, R. (2013). Internet marketing: a content analysis of the research, Electronic Markets, 23(3), DOI: 10.1007/s12525-012-0118-y

• RESEARCH PAPER: Kazienko, P., Szozda, N., Filipowski, T. and Blysz, W. (2013). New business client acquisition using social networking sites, Electronic Markets, 23(2), DOI: 10.1007/s12525-013-0123-9

• RESEARCH PAPER: Folmer, E., Oude Luttighuis and P. and van Hillegersberg, J (2011). Do semantic standards lack quality? A survey among 34 semantic standards, Electronic Markets, 21(2), DOI: 10.1007/s12525-011-0058-y

• RESEARCH PAPER: de Reuver, M., Bouwman, H. and Haaker, T. (2009). Mobile business models: organizational and financial design issues that matter, Electronic Markets, 19(1), DOI: 10.1007/s12525-009-0004-4 

• RESEARCH PAPER: Thoroe, L., Melski, A. and Schumann, M. (2009). The impact of RFID on management of returnable containers, Electronic Markets, 19(2/3), DOI: 10.1007/s12525-009-0013-3

• RESEARCH PAPER: van de Kar, E. and den Hengst, M. (2008). Involving users early on in the design process: closing the gap between mobile information services and their users, Electronic Markets 19(1), DOI: 10.1007/s12525-008-0002-y

Furthermore, all articles published in Volumes 1 to 8 of Electronic Markets may be downloaded from the archive section on this website.