Volume 24, Issue 4

Special Issue on "Digital Services for Consumers" and General Research

Editorial
Electronic markets and business models

Rainer Alt and Hans-Dieter Zimmermann

Invited Paper - Interview
Status of business model and electronic market research: An interview with Paul Timmers

Rainer Alt and Hans-Dieter Zimmermann

Invited Paper - Interview
Status of business model and electronic market research: An interview with Alexander Osterwalder 

Rainer Alt and Hans-Dieter Zimmermann

Invited Paper - Interview
Electronic market research and the impact of consumerization: An interview with Hubert Österle

Rainer Alt

Preface
Digital services for consumers

Jan Marco Leimeister, Hubert Österle and Steven Alter

Research Paper - Special Issue
Converting freemium customers from free to premium—the role of the perceived premium fit in the case of music as a service
Thomas M. Wagner, Alexander Benlian and Thomas Hess

Research Paper - Special Issue
Does service convenience matter? An empirical assessment of service quality, service convenience and exchange relationship in electronic mediated environment
Hua Dai and Al F. Salam

Research Paper - Special Issue
Influencing customer’s purchase intentions through firm participation in online consumer communities
Leslie Jordan Albert, Nitin Aggarwal and Timothy R. Hill

Research Paper - Special Issue
Reason and reaction: the dual route of the decision-making process on Facebook fan pages
Aikaterini Manthiou, Liang Rebecca Tang and Robert Bosselman

Access Options

All abstracts and papers are available on SpringerLink.