Papers of the Year

Electronic Markets honors authors, who have published exceptional research based on the number of citations and a voting among Associate and Senior Editors. The award is typically announced in the second issue of each year. Congratulations go to the following award winner:

Paper of the year 2023

(for papers published in EM in 2022):

Ransome Epie Bawack, Samuel Fosso Wamba, Kevin Daniel André Carillo, & Shahriar Akter (2022). Artificial intelligence in E-Commerce: a bibliometric study and literature review. Electronic Markets, 32(1), pp. 297-338.

Paper of the year 2022

(for papers published in EM in 2021):

Martin Adam, Michael Wessel and Alexander Benlian (2021). AI-based chatbots in customer service and their effects on user compliance. Electronic Markets, 31(2), pp. 427-445.

Papers of the year 2021

(for papers published in EM in 2020):

Jörg Weking, Michael Mandalenakis, Andreas Hein, Sebastian Hermes, Markus Böhm and Helmut Krcmar (2020). The impact of blockchain technology on business models – a taxonomy and archetypal patterns. Electronic Markets, 30(2), pp. 285-305.

Daniel Szopinski, Thorsten Schoormann, Thomas John, Ralf Knackstedt and Dennis Kundisch (2020). Software tools for business model innovation: current state and future challenges. Electronic Markets, 30(3), pp. 469-494. 

Papers of the year 2020

(for papers published in EM in 2019):

Daniel Beverungen, Oliver Müller, Martin Matzner, Jan Mendling and Jan vom Brocke (2019). Conceptualizing smart service systems. Electronic Markets, 29 (1), pp. 7-18.

Andreas Hein, Jörg Weking, Maximilian Schreieck, Manuel Wiesche, Markus Böhm and Helmut Krcmar (2019). Value co-creation practices in business-to-business platform ecosystems. Electronic Markets, 29 (3), pp. 503-518.

Papers of the year 2019

(for papers published in EM in 2018):

Henner Gimpel, Daniel Rau and Maximilian Röglinger (2018). Understanding FinTech start-ups - a taxonomy of consumer-oriented service offerings. Electronic Markets, 28 (3), pp. 245-264.

Dominik Jung, Verena Dorner, Christof Weinhardt and Hakan Pusmaz (2018). Designing a robo-advisor for risk-averse, low-budget comsumers. Electronic Markets, 28 (3), pp. 367-380.

Papers of the year 2018

(for papers published in EM in 2017):

Ricardo Buettner (2017). Predicting user behavior in electronic markets based on personality-mining in large online social networks. Electronic Markets, 27 (3), pp. 247-265.

Kai Huotari and Juho Hamari (2017). A definition for gamification: anchoring gamification in the service marketing literature. Electronic Markets, 27 (1), pp. 21-31.

Papers of the year 2017

(for papers published in EM in 2016):

Shahriar Akter and Samuel Fosso Wamba (2016). Big data analytics in e-commerce: a systematic review and agenda for future research. Electronic Markets, 26 (2), pp. 173-194. 

Catherine Baethge, Julia Klier and Mathias Klier (2016). Social commerce - state-of-the-art and future Research directions. Electronic Markets, 26 (3), pp. 269-290.

Papers of the year 2016

(for papers published in EM in 2015):

Ulrike Gretzel, Marianna Sigala, Zheng Xiang and Chulmo Koo (2015). Smart tourism: foundations and developments. Electronic Markets, 25 (3), pp. 179-188.

Barbara Neuhofer, Dimitrios Buhalis and Adele Ladkin (2015). Smart technologies for personalized experiences: a case study in the hospitality domain. Electronic Markets, 25 (3), pp. 243-254.

Papers of the year 2015

(for papers published in EM in 2014):

Thomas M. Wagner, Alexander Benlian and Thomas Hess (2014). Converting freemium customers from free to premium—the role of the perceived premium fit in the case of music as a service. Electronic Markets, 24 (4), pp. 259-268.

Susanne Schmidt-Rauch and Gerhard Schwabe (2014). Designing for mobile value co-creation—the case of travel counselling. Electronic Markets, 24 (1), pp. 5-17.

Papers of the year 2014

(for papers published in EM in 2013):

J. Ken Corley II, Zack Jourdan and W. Rhea Ingram (2013). Internet marketing: a content analysis of the research. Electronic Markets, 23 (3), pp. 177-204.

Kai Reimers, Robert B. Johnston, Xunhua Guo, Stefan Klein, Bin Xie and Mingzhi Li (2013). Novice-based data collection methods for the study of IOIS: practice probes and learning communities. Electronic Markets, 23 (4), pp. 285-293.